WhatsApp Marketing
WhatsApp marketing that sells, replies, and reports in one place.
Send approved broadcast campaigns on the official WhatsApp Business API, let the AI answer every reply around the clock, and see exactly which messages turned into orders. Pay per message at Meta's rate plus a small markup, with the price shown before you send.
Everything in one workspace
From template to revenue, without a second tool
Most WhatsApp tools stop at sending. ZenTalk also answers the replies with AI, keeps the conversation in your team inbox, and ties every send back to orders and revenue.
Templates with Meta approval tracking
Write a template once, add an image, video, or PDF header, and submit it for review. ZenTalk tracks the Meta approval status for you and emails you when a template is submitted, approved, or rejected, so nobody has to keep refreshing.
Broadcast campaigns to the right people
Pick the audience from your contacts, tags, or saved segments, or import a CSV with opt in status. Personalise each message with the contact name, an attribute, or store data like the order number, schedule it for later, and A/B test up to three versions with the winner picked by read, reply, click rate, or revenue.
Carousel templates
Show several products or offers in one swipeable message, each card with its own image and button. Good for a new collection, a sale, or a menu of services.
Retargeting in one click
One click on a Retarget preset such as Read but did not reply, or Clicked but did not order, builds that audience and opens a new campaign for it. A second, smarter send to a warm audience usually costs less and converts better than blasting everyone again.
Tracked links and a real funnel
URL buttons are tracked, so each campaign shows sent, delivered, read, replied, clicked, ordered, revenue, and ROAS. Download the recipient list at any step and get the campaign report by email.
No code flow builder
Build a WhatsApp chatbot by dragging steps: start it on a keyword, a first message, or a reply to a campaign, then add buttons, list menus, questions that save answers to contact attributes, conditions, tags, delays, and a handoff to the AI assistant or your team. Test it in the simulator before it goes live.
An AI agent that knows the campaign
When a customer replies, the ZenTalk AI answers 24/7 from your own knowledge and sees which campaign message they are answering. It hands off to a human whenever a deal or a complaint needs one.
One shared inbox
WhatsApp conversations sit in the same inbox as your live chat, email, and calls, with the full customer history next to them. No second tool, no copy and paste between tabs.
Shopify and WooCommerce automations
Abandoned cart, order confirmation, cash on delivery check, shipped, delivered, cancelled, and win back messages fire from your store events. The COD check updates the order from the customer's button tap, and every automation reports orders and revenue.
Sending limit and quality in view
See your daily sending limit right in the dashboard. A campaign larger than one day's limit is paced across days automatically, and campaigns pause on their own if Meta rates your number quality red.
Your first campaign in an afternoon
No developer, no separate WhatsApp vendor account to manage.
Connect your number
Open Channels in your dashboard and connect your WhatsApp Business number through Meta embedded signup. It takes a few minutes.
Get a template approved
Write your message, add a header image or video and buttons, and submit it. ZenTalk emails you when Meta approves it.
Pick the audience and send
Choose contacts, tags, a segment, or a CSV with opt in status. See the price per country, then send now or schedule it.
Let the AI handle replies
The AI answers questions about the offer, a human steps in when needed, and the funnel shows clicks, orders, and revenue.
Pricing
Pay per message. See the price before you send.
Messages are paid from your ZenTalk wallet at Meta's rate for the recipient's country and message category plus a small markup. Before a campaign goes out you see an estimated cost table with the price per country and the total, so there is never a surprise on the bill.
| Recipient country | Marketing message | Utility message |
|---|---|---|
| United States | $0.0305 | $0.0054 |
| United Kingdom | $0.0762 | Shown before you send |
| United Arab Emirates | $0.0691 | $0.0188 |
| India | about $0.0165 | Shown before you send |
Example per message prices from the live ZenTalk rate card, October 2026. Meta sets the base rate per country and category and can change it. The exact price always shows in your dashboard before you send. Read the full guide to WhatsApp Business API pricing.
Why teams pick ZenTalk for WhatsApp
The replies are where the money is. A broadcast that gets a thousand replies is useless if nobody answers them for six hours. The ZenTalk AI agent answers instantly in the customer's language, knows the offer they are replying to, and passes hot leads to your team in the same inbox they already work in.
You see revenue, not just read rates. Delivered and read are nice numbers. Ordered, revenue, and ROAS are the ones that decide whether you send again. Every ZenTalk campaign reports all of them.
It is not another subscription. WhatsApp sits next to your website chat, AI sales agent, email helpdesk, and calls. If you are comparing tools, see how we stack up as a WATI alternative, an AiSensy alternative, or an Interakt alternative.
WhatsApp marketing guides
WhatsApp Business API pricing in 2026
What Meta charges per message by country and category, and what tools add on top.
The best WhatsApp marketing software in 2026
A fair look at WATI, AiSensy, Interakt, Respond.io, SleekFlow, and more.
The best WATI alternatives
What to look for when WATI no longer fits, and which tools are worth a trial.
How to send WhatsApp broadcasts safely
Opt in, quality rating, messaging limits, and templates that get approved.
How to build a WhatsApp chatbot without code
Triggers, buttons, questions, and when to hand off to AI or a human.
WhatsApp for Shopify: abandoned cart and order updates
The store automations that actually earn money, and how to time them.
Setting it up? Read the step by step WhatsApp Marketing help guide.
WhatsApp marketing questions
Is ZenTalk an official WhatsApp Business API provider?
Yes. ZenTalk sends through the official WhatsApp Business Platform (the Meta Cloud API). You connect your own WhatsApp Business number through Meta embedded signup inside ZenTalk, and every template you send is reviewed and approved by Meta first. There is no unofficial web automation and no risk of a personal number being cloned.
How much does WhatsApp marketing cost on ZenTalk?
You pay per message from your ZenTalk wallet, at Meta's rate for the recipient's country and message category plus a small markup. Before a campaign goes out, ZenTalk shows an estimated cost table with the price per country and the total. As of October 2026 a marketing message costs about $0.0305 to the US, $0.0691 to the UAE, $0.0762 to the UK, and about $0.0165 to India. Utility messages such as order updates are much cheaper, for example $0.0054 to the US and $0.0188 to the UAE. Two way conversation messages in the inbox carry a small per message fee too.
Do I need a new phone number?
No. You connect the WhatsApp Business number you already have through Meta embedded signup. The number must be able to register on the WhatsApp Business Platform, which means it cannot be active in the regular WhatsApp or WhatsApp Business app at the same time. Campaigns run on numbers connected through ZenTalk so they can be billed from your wallet; if a number was set up earlier with Meta billing your own card, support can switch it for you.
Can I send a broadcast to people who have not opted in?
You should not, and ZenTalk is built around consent. When you import a CSV you record how the contacts opted in, a reply such as STOP or UNSUBSCRIBE opts the contact out automatically, and opted out contacts are always left out of campaigns. Messaging people who never agreed to hear from you also hurts your quality rating with Meta, which lowers how many messages you can send per day.
Can the AI reply when customers answer a campaign?
Yes. The ZenTalk AI agent replies to WhatsApp customers around the clock and sees which campaign message the customer is answering, so a reply to your sale announcement gets an answer about that sale. When a customer needs a person, the conversation lands in the same shared inbox your team already uses for live chat and email.
Does it work with Shopify and WooCommerce?
Yes. Connect your Shopify or WooCommerce store and turn on store automations: abandoned cart, order confirmation, cash on delivery check, order shipped, order delivered, order cancelled, and win back. Each customer gets at most one message per automation type in 24 hours, and the reports show the orders and revenue each automation brought back.
How do I know a campaign actually worked?
Every campaign has a funnel: sent, delivered, read, replied, clicked, ordered, revenue, and ROAS. Links on URL buttons are tracked, you can download the list of recipients at each step, and the campaign report is emailed to you.
Can I try it before I pay for messages?
Yes. You can build templates, campaigns, and chatbot flows and test a flow in the simulator without sending anything. Messages are only charged when they are actually sent to a real contact. The WhatsApp Marketing screen in your dashboard shows the current terms for your workspace, including any package your workspace needs, before you go live.
Ready to send?
Connect your WhatsApp number and send your first campaign.
Start a free trial, connect your number, and let the AI handle the replies. Selling on a store? See how the AI also answers from your live Shopify or WooCommerce catalogue.
One week free. Cancel anytime. No long-term contract.