We are here to help.
Reach the ZenTalk team by email or the contact form, or search the help center. Real people on the product team answer, not a ticket pool.
Email support
Write to our support team and a real person on the product team answers in the same thread. This is the fastest way to reach us for account, billing, or technical questions.
support@usezentalk.comContact form
Prefer not to open your mail client? Send us a message right here and we will reply to the email you give us.
Help center
Step by step guides for every part of ZenTalk: setup, the chat widget, voice calls, billing, and your team settings. Most questions are answered here in a couple of minutes.
Browse the help centerResponse times
We answer email and contact form messages within one business day, and usually much sooner during business hours. For anything urgent about a live account, put "Urgent" in the subject line and we will prioritise it.
Billing and account help
For questions about a charge, your subscription, seats, or a refund, email support@usezentalk.com from the address on your account and include your workspace name so we can find you quickly.
Tell us what you are trying to do.
Send us a message and we will reply in the same thread, not via a sales pool.