Watch what your visitors actually do.
Every engaged visitor is recorded automatically, then replayed like a video in your Recordings tab. See where they hesitated and where they dropped, with no code to add and no start button to press.
Recordings
Auto capture onVisitor #8646
Pricing page · 1:34 · 2m ago
Sara Malik
Checkout · 3:12 · 18m ago
Visitor #8630
Home · 0:47 · 41m ago
Every visit, recorded. Replay it like a video.
You do not click start. The moment a visitor engages, ZenTalk quietly captures the session and turns it into a clean, seekable replay in your Recordings tab. Watch exactly what they saw, where they hesitated, and the moment they dropped, then go fix it.
On by default, per workspace
Turn it on once. Every engaged visitor is captured, bounces are skipped, so you only keep sessions worth watching.
Not just for chats
A visitor is recorded even if they never open the widget. The replay is keyed to the visitor, and links to the chat when there was one.
Private and time-boxed
Stored encrypted on your cloud with signed, expiring playback links. Recordings auto-delete after 30 days, and only owners and admins can watch.
When watching is not enough, jump in live.
Co-browse lets you see the visitor's screen in real time while you chat. See live co-browse.
One week free. Cancel anytime. No long-term contract.