For inside sales teams and call centers

Call verified leads from the browser and see what closes

Your reps dial from the dashboard, every call is recorded, the AI picks up when nobody can, and you see which keyword and which rep actually brought in revenue.

The short answer

ZenTalk gives inside sales teams and call centers a browser dialer on a rented or existing business number, with every call recorded and transcribable and SMS in the same thread once the number is approved. Leads from your website chat are checked as they arrive, so phone numbers and emails are confirmed reachable before anyone dials. An AI voice agent answers calls when reps are busy or offline. Insights tie revenue to the keyword, the rep, and the bot, and pricing is a flat rate per seat.

What gets in the way today

Reps dial numbers that never ring

Paid leads come in with fake numbers, landlines listed as mobiles, and emails with typos. Your team burns the first hour of every shift on contacts that were never reachable, and the ad budget behind them is gone.

Calls happen outside the record

Reps call from personal mobiles or a separate phone system, so the call, the text, and the chat that started it live in different places. When a deal goes wrong, there is no recording to check what was promised.

Nobody knows which campaigns pay

You can see clicks and call counts, but not which keyword, landing page, or rep produced closed revenue. Budget keeps flowing to campaigns that fill the queue and never convert.

How it works for sales teams and call centers

  1. 1

    The lead arrives and is verified

    A visitor chats with the AI on your landing page and leaves a number and email. ZenTalk confirms the number is real and reachable with carrier and line type, checks the mailbox exists, and the AI re asks in chat if either will not work.

  2. 2

    A rep calls from the browser

    The rep opens the dialpad in the dashboard and calls from your business number over WebRTC, with no desk phone and no app. The first call to a new number asks the rep to confirm consent to reach out.

  3. 3

    Follow up by text in the same thread

    Once your number is approved for business messaging, reps send and receive SMS in the same conversation as the call and the original chat. Calls and texts draw from one prepaid wallet.

  4. 4

    The AI covers missed and after hours calls

    When reps are busy or the shift has ended, the AI voice agent answers, handles common questions in the caller's language, and books a callback into the team calendar.

  5. 5

    Managers review calls and revenue

    Listen to recordings, read transcripts, track each rep against a monthly target on the leaderboard, and see which keyword and which rep earned the revenue.

Where ZenTalk fits, and where it does not

ZenTalk is a browser dialer, not a predictive or power dialer. Reps place each call themselves, so if your floor depends on automatic multi line dialing from large lists, keep your predictive dialer.

The AI voice agent answers calls and books callbacks. It is not set up to cold call lists for you.

Texting needs your number approved for business messaging first, and you are responsible for consent to contact each lead.

The bottom line

For inside sales teams and call centers, ZenTalk puts the chat, the call, the recording, and the text for each lead in one thread, with numbers verified before anyone dials. The AI covers the calls your reps miss, and insights show which keywords and reps actually close. Pricing stays flat per seat, with calls and texts paid as you go.

Common questions

Do my reps need desk phones or a softphone app?

No. The dialer runs in the browser over WebRTC. Each rep needs a microphone and a signed in dashboard. They can also answer calls from the ZenTalk mobile app on iPhone and Android when away from the desk.

Is ZenTalk a predictive dialer?

No. It is a browser dialer where each rep places their own calls from your business number. There is no automatic multi line dialing from lists. If you need that, ZenTalk works best for inbound leads, follow ups, and teams that dial one call at a time.

How does lead verification save my team time?

When a visitor gives a number, ZenTalk confirms it is real and reachable and shows the carrier and line type: mobile, landline, or VoIP. Emails are checked for a real mailbox and typos are caught. If a contact will not work, the AI asks again in the chat before the lead reaches your list.

How is calling billed?

Seats are a flat $50 per agent, per month, per workspace, with the AI included. Calls and texts are pay as you go from one prepaid wallet, with no separate phone seat fee. Rented numbers are billed at a flat monthly rate. You can start with a one week free trial.

Can managers listen to calls and track reps?

Yes. Every call is recorded and saved to the contact thread with an optional transcript. Owners set a monthly target per rep, reps see their own progress, and a leaderboard ranks the team by attributed revenue.

For inside sales teams and call centers

Put an AI agent on your site and one inbox behind it.

Start your free trial, and we will walk your workspace through setup personally.

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