Answer prospects and tenants without living on the phone
ZenTalk answers rental inquiries on your website, books calls with your leasing team, and keeps tenant questions and maintenance requests in one shared inbox with email, calls, and texts.
ZenTalk gives property management companies an AI chat agent on their website and a shared inbox for prospects and tenants. The AI answers questions about available units, pet policies, and application steps from your own site and notes, then books a phone or video call with your leasing team. Tenant emails and maintenance requests thread into the same inbox from your own domain, calls and texts run from a browser dialer, and you can send a secure payment link in the chat.
What gets in the way today
The same rental questions all day
Is it still available? Do you allow dogs? What is the deposit? Leasing staff answer the same questions on the phone and by email instead of showing units.
Maintenance requests scattered everywhere
A leaking sink shows up as a text to one manager, an email to another, and a voicemail nobody heard. Requests slip and tenants get frustrated.
After hours calls go to voicemail
Prospects call in the evening, and tenants call when something breaks. A full voicemail box means a lost applicant or an angry tenant by morning.
How it works for property management
- 1
A prospect asks about a unit
The AI answers from your website and notes: rent, availability, pet policy, parking, and how to apply. It says when the leasing team needs to confirm.
- 2
A viewing call gets booked
The AI books a phone or video call with your leasing team, sends reminders, and moves it if the prospect asks. The in person viewing is set on that call.
- 3
Tenant requests land in one inbox
Maintenance emails to your support address thread next to chats as tickets, so the team sees who reported what and when.
- 4
Fees are paid in the thread
When an application fee or a one off charge is due, an agent sends a secure payment link through your Stripe or Authorize.Net account.
- 5
Calls and texts stay on record
Your team calls and texts from a browser dialer on your business number, and every call is recorded and transcribed in the same thread.
The parts of ZenTalk you will use most
AI chat for rental inquiries
The AI handles availability, pet, parking, and application questions on your website, around the clock, and hands off to leasing staff when needed.
Learn moreEmail helpdesk on your own domain
Run maintenance and tenant support from your own address, with tickets, threaded replies, and delivery receipts so you know the reply landed.
Learn moreViewing calls with reminders
The AI books a phone or video call with your leasing team into the calendar and sends 24 hour and 30 minute reminders.
Learn morePayment links in the chat
Send an application fee or a one off charge as a secure payment request. The money goes to your own gateway account and the receipt is logged.
Learn moreAfter hours AI voice agent
When nobody is in the office, the AI voice agent answers calls, takes the details, and books a callback, with every call transcribed.
Learn moreWorkspaces per portfolio
Run each property group or owner client as its own workspace under one organization, with roles down to a read only Viewer.
Learn moreWhere ZenTalk fits, and where it does not
ZenTalk is not property management accounting software. Leases, rent ledgers, owner statements, and recurring rent autopay stay in your property management system.
Payment links in ZenTalk are one off requests through your own Stripe or Authorize.Net account, not a recurring rent collection system.
It does not dispatch vendors. Maintenance requests are tracked as tickets and conversations, and your team assigns the work in whatever way you do today.
If your leasing team is buried in repeat questions and tenant requests are spread across phones and inboxes, ZenTalk pulls them into one place. The AI answers prospects, books viewing calls, and covers after hours, while your rent ledger and leases stay in your property management system.
Common questions
Can tenants submit maintenance requests through ZenTalk?
Yes. Tenants can write in the website chat or email your support address on your own domain. Each request threads into the shared inbox as a conversation or ticket, so the whole team sees it. ZenTalk does not dispatch vendors, so your team assigns the work the way it does today.
Can tenants pay rent through ZenTalk?
An agent can send a secure one off payment link in the chat through your own Stripe or Authorize.Net account, and the receipt is logged against the conversation. That works for an application fee or a single payment. It is not a recurring rent autopay system, so keep rent collection in your property management software.
Can the AI book property viewings?
The AI books a phone or video call with your leasing team into the calendar, sends reminders, and reschedules when the prospect asks. The in person viewing is confirmed on that call. That keeps your viewing schedule in your team's hands while the prospect is still interested.
What happens with calls after office hours?
The AI voice agent can answer when nobody is available, capture the caller's details, and book a callback. Every call is transcribed. For true emergencies like a burst pipe, keep your existing emergency line and tell the AI to share that number.
We manage properties for several owners. Can we keep them separate?
Yes. Each owner or property group can be its own workspace under one organization. You switch between them in a click and assign roles per person, down to a read only Viewer. Pricing is a flat $50 per agent, per month, per workspace, with a one week free trial.
For property managers
Put an AI agent on your site and one inbox behind it.
Start your free trial, and we will walk your workspace through setup personally.
One week free. Cancel anytime. No long-term contract.