Turn website shoppers into booked test drives and service calls
ZenTalk answers questions about vehicles and repairs on your website around the clock, verifies the lead, books a call with sales or the service desk, and keeps every call and text in one thread.
ZenTalk gives car dealerships and auto repair shops an AI chat agent that answers shoppers and drivers on your website at any hour. It answers questions about vehicles, financing steps, service menus, and hours from your own website and notes, collects the year, make, and model, verifies the phone number, and books a phone or video call with sales or the service desk. Your team calls and texts from a browser dialer, with every call recorded and transcribed in the same thread.
What gets in the way today
Shoppers want answers before they visit
Is this one still on the lot? Do you take trades? What is the out the door price? Shoppers ask at night, and a form that waits until morning sends them to the next dealer.
Internet leads go cold fast
A lead with a fake number or a mistyped email wastes the BDC's time, and a real lead that waits a day has already booked a test drive elsewhere.
The service desk phone never stops
Oil change pricing, brake noises, is my car ready. Advisors juggle the phone and the drive, and calls roll to voicemail during the morning rush.
How it works for automotive
- 1
A shopper or driver opens the chat
They ask about a vehicle on your site or describe a problem with their car. The AI answers from your website and notes.
- 2
The AI collects the details
For sales, it asks about the model, budget, trade in, and timeline. For service, it asks for year, make, model, and the symptom.
- 3
The lead is verified
The phone number and email are checked as real and reachable, and the AI asks again if one will not work.
- 4
A call is booked
The AI books a phone or video call with sales or the service desk and sends reminders. The test drive or drop off time is confirmed on that call.
- 5
Your team follows up by phone
Salespeople and advisors call or text from the browser dialer, with the full chat, the call recording, and the transcript in one place.
The parts of ZenTalk you will use most
AI sales chat for vehicle shoppers
The AI answers model, trim, and process questions, asks about trade ins and timeline, and hands off to a salesperson when the shopper is ready.
Learn moreKnowledge from your own site
Add your website and the AI reads your vehicle pages, service menu, warranty notes, and hours, then blends in your own notes.
Learn moreLead verification
Every phone number and email is checked so your BDC calls real people, and the AI re-asks when a contact will not work.
Learn moreBooked calls for test drives and service
The AI books a phone or video call into the calendar of an available team member and sends 24 hour and 30 minute reminders.
Learn moreBrowser dialer with recording
Call and text leads and customers from your business number in the browser. Every call is recorded and transcribed in the thread.
Learn moreInsights on which ads sell cars
See which keyword and which salesperson turned chats into revenue, and join your Google Ads spend to see the real return.
Learn moreWhere ZenTalk fits, and where it does not
ZenTalk does not connect to your DMS or a live inventory feed. The AI answers from your website and notes, so a vehicle sold today is only known once your site or notes say so.
It is not shop management or F&I software. Repair orders, parts, desking, and financing paperwork stay in the systems you use now.
The AI books phone and video calls. Test drive and service drop off times are confirmed by your team on that call.
If your website brings in shoppers and service customers after hours, and your team loses time to dead leads and a ringing service line, ZenTalk answers first, verifies the lead, and puts a booked call on the calendar. Your DMS and shop software stay exactly where they are.
Similar industries
Common questions
Can the AI tell a shopper if a car is still available?
It answers from your website and the notes you give it. ZenTalk does not connect to your DMS or a live inventory feed, so a car sold this morning is only known once your site updates. When availability matters, the AI hands the shopper to a salesperson to confirm.
Can customers book a test drive or a service visit?
The AI books a phone or video call with sales or the service desk into the calendar, sends reminders, and reschedules when asked. Your team confirms the test drive or the drop off time on that call. That keeps your lot and service bay schedules in your hands.
Can our BDC call and text leads from ZenTalk?
Yes. Rent a local or toll free number or bring your own, then call from the browser dialer with recording and live transcription. Once the number is approved for messaging, your team can text from the same thread. Calls and texts are paid as you go from a prepaid wallet.
Can the AI quote prices for repairs?
It can share the prices you publish or give it, like an oil change or a tire rotation. For diagnosis and anything that needs the car on a lift, it collects the year, make, model, and symptom and books a call with an advisor instead of guessing.
How much does it cost for a dealership?
ZenTalk is a flat $50 per agent, per month, per workspace, with the AI included and no per resolution fees. If you run several rooftops or brands, each can be its own workspace under one organization. There is a one week free trial.
For dealerships and repair shops
Put an AI agent on your site and one inbox behind it.
Start your free trial, and we will walk your workspace through setup personally.
One week free. Cancel anytime. No long-term contract.