Stop losing jobs to missed calls and slow quotes
ZenTalk answers website chats and calls while your crew is on a roof or under a sink. It captures the job details, checks the phone number is real, books a call, and takes the deposit in the chat.
ZenTalk gives plumbers, HVAC companies, electricians, cleaners, roofers, and solar installers an AI agent that answers website chats and calls when the team is on a job. It asks about the problem, the address area, and urgency, quotes from the prices you set, verifies the phone number, and books a phone or video call into your calendar. You call and text customers from a browser dialer, and an agent or the AI can send a deposit request through your own Stripe or Authorize.Net account.
What gets in the way today
Calls come in while the crew is working
Nobody can answer the phone from a crawlspace. A homeowner with a broken AC calls the next company on the list, and the job is gone.
Quote requests with no details
Web forms say 'need a quote' and nothing else. Your estimator spends the first call asking what, where, and how big before knowing if the job is worth it.
Booked jobs that never happen
Customers book, forget, or shop around. Without a deposit or reminders, the slot sits empty and the truck drives across town for nothing.
How it works for home services
- 1
A homeowner reaches out
They open the chat on your site or call your business number. If nobody can pick up, the AI answers the chat or the call.
- 2
The AI gathers the job details
It asks what is wrong, the type of system or roof, the service area, and how urgent it is, and answers questions from your website and price notes.
- 3
The contact is verified
The phone number and email are checked as real. If the number cannot ring, the AI asks for another before the lead is saved.
- 4
A call is booked and the deposit taken
The AI books a phone or video call with your team and can send a deposit request in the chat, capped at the amount you allow.
- 5
Your team follows up
Your office calls or texts from the browser dialer with the whole conversation in front of them, and the visit is scheduled on that call.
The parts of ZenTalk you will use most
AI sales chat that quotes
The AI knows your services and price ranges, asks the job questions, and hands off to a person when a quote needs a site visit.
Learn moreAI voice agent for missed calls
When the crew is busy or the office is closed, the AI voice agent picks up, captures the job details, and books the call back.
Learn moreDeposits in the chat
Send a deposit or service fee request in the thread through your own Stripe or Authorize.Net account. ZenTalk takes no cut.
Learn moreBrowser dialer and SMS
Rent a local or toll free number, call from the browser, and text customers from the same thread once the number is approved.
Learn moreBooked calls with reminders
The AI books a phone or video estimate call and sends reminders 24 hours and 30 minutes before, so fewer customers forget.
Learn moreReplies from the truck
Techs and owners get notified on their phone, answer chats, take calls, and send payment links from the ZenTalk mobile app.
Learn moreWhere ZenTalk fits, and where it does not
ZenTalk is not field service software. It does not dispatch technicians, plan routes, or manage parts inventory, so keep your scheduling and dispatch tool for the work itself.
The AI books phone and video calls, not on site visits. Your team sets the visit time on that call.
If your phone rings while everyone is on a job, and quote requests arrive with no details, ZenTalk catches those leads, qualifies them, and gets a deposit before the customer shops around. It sits in front of your dispatch tool, not in place of it.
Common questions
Can the AI give a price for a job?
It quotes from the prices and ranges you give it, like a standard drain cleaning or a tune up. For jobs that need eyes on site, like a roof replacement or a solar install, it collects the details and books a call with your estimator instead of guessing a number.
What happens when we miss a call?
The AI voice agent can answer when nobody on your team is available, around the clock. It captures the problem and contact details, can book a callback, and every call is transcribed. When someone is free, calls go to a real person in the browser or on the mobile app.
Can we take a deposit before the visit?
Yes. An agent or the AI sends a secure payment request in the chat, and the customer pays on your own Stripe or Authorize.Net hosted page. You can cap how much the AI collects on its own. The money goes straight to your account and ZenTalk takes no fee on it.
Can we text customers from ZenTalk?
Yes. Rent a local or toll free number or bring your own. Once the number is approved for messaging, your team can send and receive texts in the same thread as calls and chats. Calls and texts are paid as you go from one prepaid wallet.
Does it replace our scheduling and dispatch software?
No. ZenTalk handles the conversation: chat, calls, texts, verification, booking the call, and the deposit. Technician dispatch, routes, and job tracking stay in your field service tool. Pricing is a flat $50 per agent, per month, per workspace, with a one week free trial.
For home service businesses
Put an AI agent on your site and one inbox behind it.
Start your free trial, and we will walk your workspace through setup personally.
One week free. Cancel anytime. No long-term contract.