Answer every membership and booking question, then take the deposit
ZenTalk answers class, membership, and treatment questions from your own prices, books consult calls, and takes payments in the chat, while your staff stay on the floor.
ZenTalk gives gyms, fitness studios, salons, spas, and med spas an AI chat and voice front desk. It answers questions about classes, memberships, services, and prices from your own website, collects and verifies contact details, books phone or video consults such as a trainer intro or a treatment consult, and sends secure payment requests in the chat for deposits, packages, or intro offers through your own Stripe or Authorize.Net account. Your staff take over in the same inbox whenever a person is needed.
What gets in the way today
Your staff are with clients, not on the phone
Trainers are coaching, stylists have color processing, therapists are in a treatment room. Messages about class times, prices, and parking pile up until someone has a break.
Interest peaks late at night and on Sunday
People decide to join a gym or book a facial when they are scrolling at night. If the only option is a contact form, the intro offer goes to the studio that answered.
No shows and unpaid bookings cost you a slot
A booking with no deposit is easy to skip. Chasing payment by email or text after the fact adds work and still leaves empty slots.
How it works for fitness and wellness
- 1
A visitor asks about classes, memberships, or treatments
The AI answers from your site and your notes: class types, membership options and prices, service menus, intro offers, policies, and hours, in the visitor's own language.
- 2
It qualifies and checks contact details
The AI asks about goals or the service they want, takes name, phone, and email, and verifies the phone and email so your follow up actually reaches them.
- 3
It books a consult call
For a trainer intro, a membership tour call, or a treatment consult, the AI books a phone or video appointment with your team and sends the confirmation and reminders.
- 4
The deposit or package is paid in the chat
The AI or your staff sends a payment request for an intro pack, a class package, or a treatment deposit. The client pays on your own Stripe or Authorize.Net page and the receipt is logged.
- 5
Your team follows up from one inbox
Chats, emails, calls, and WhatsApp replies land in one inbox, so whoever is free can pick up with the whole history in view, on the web or the mobile app.
The parts of ZenTalk you will use most
AI front desk chat
Handles class, membership, and service questions while your staff work with clients, and hands off when someone wants a person.
Learn morePayments for packages and deposits
Take a deposit for a treatment or payment for an intro pack in the chat, so the booking is committed before the client leaves the page.
Learn moreConsult and intro call booking
The AI books phone or video consults with a trainer, stylist, or provider into your team's calendar, with reminders 24 hours and 30 minutes before.
Learn moreWhatsApp campaigns with AI replies
Send approved WhatsApp broadcasts about new classes or seasonal offers to clients who opted in, and let the AI answer the replies.
Learn moreAnswers from your own price list
ZenTalk reads your website and service menu, so the AI quotes your real class schedule, packages, and treatment prices.
Learn moreMobile app for owners and managers
Answer chats and calls from your phone between sessions, and get notified the second a new visitor writes.
Learn moreWhere ZenTalk fits, and where it does not
ZenTalk is not gym membership software or a salon booking system. It does not run recurring membership billing, check ins, or chair and room calendars, so keep your existing booking tool for that.
Appointments in ZenTalk are phone or video calls with your team. In person class and treatment slots are still booked in your own system.
Med spas should keep medical history, consent forms, and treatment records in their clinical system. ZenTalk does not claim HIPAA compliance.
If your staff are too busy with clients to answer every message, ZenTalk answers for them, from your own prices and policies. It books consult calls, takes deposits and package payments in the chat, and keeps every conversation in one inbox. It sits next to your booking software rather than replacing it.
Similar industries
Common questions
Can ZenTalk sell memberships in the chat?
It can answer membership questions and send a one time payment request, such as a joining fee, intro pack, or class package, paid on your own Stripe or Authorize.Net page. Recurring membership billing and check ins stay in your gym software.
Does it book classes or salon appointments into our booking software?
No. ZenTalk does not connect to class or salon booking systems. The AI can book a phone or video consult with your team in ZenTalk's calendar, and it can share a link to your existing booking page if you add it to its knowledge.
Can the AI handle questions in other languages?
Yes. The AI chats in the visitor's own language, and the AI voice agent speaks over 100 languages with live translation, which helps if your clients come from many backgrounds.
Can we message clients on WhatsApp?
Yes. You connect your own WhatsApp Business number through Meta and can send approved broadcast templates to contacts who opted in. Replies land in your shared inbox and the AI can answer them. Messages are paid per message.
How much does it cost?
ZenTalk is a flat 50 dollars per agent per month, per workspace, with the AI included and no per resolution fees. WhatsApp messages and phone numbers are billed separately. You can start with a one week free trial.
For gyms, studios, salons, and spas
Put an AI agent on your site and one inbox behind it.
Start your free trial, and we will walk your workspace through setup personally.
One week free. Cancel anytime. No long-term contract.