Turn after hours website visitors into booked new patient calls
ZenTalk answers treatment and cost questions from your own fee information, books consult calls with your team, and takes deposits in the chat. Patient charts stay in your practice software.
ZenTalk gives dental practices an AI chat and voice receptionist for the website. It answers new patient questions about services, payment options, and the price ranges you publish, books phone or video consult calls with your team, sends confirmations and reminders, and takes deposits in the chat through your own Stripe or Authorize.Net account. It is not practice management software and does not claim HIPAA compliance, so charts, X rays, and treatment notes stay in your practice system.
What gets in the way today
New patients shop after work, when the office is closed
Someone with a chipped tooth or thinking about aligners reads your site in the evening. If nobody answers, they fill in three contact forms and book with whichever office calls back first.
Cost questions eat front desk time
How much is a cleaning without insurance, do you offer payment plans, what does an implant consult cost. The same questions come in by phone all day while the front desk is checking patients in and out.
Consult requests go cold before anyone calls back
A form submission sits in an inbox until someone has a free minute. By then the patient has moved on, and the callback ends in voicemail.
How it works for dental practices
- 1
A visitor asks about a treatment or a price
The AI answers from your website and your own notes: services, the fee ranges you choose to share, accepted payment options, new patient specials, hours, and location. It replies in the visitor's own language.
- 2
It collects contact details and checks them
The AI takes name, phone, and email, and confirms the phone number is reachable and the email exists, so your callback list is clean.
- 3
It books a consult call with your team
When the visitor is ready, the AI books a phone or video consult into your team's calendar and sends the confirmation plus reminders 24 hours and 30 minutes before. Your front desk then schedules the chair visit in your practice software.
- 4
A deposit is paid in the chat if you ask for one
For consults or treatments where you take a deposit, the AI or your staff sends a payment request in the thread and the patient pays on your own Stripe or Authorize.Net page.
- 5
Your team picks up with full context
Anything the AI is unsure about goes to a staff member with the whole conversation in front of them, on the dashboard or the mobile app.
The parts of ZenTalk you will use most
AI receptionist chat
Answers new patient questions on your site day and night and hands the chat to your front desk the moment a person is needed.
Learn moreAnswers from your own fee information
ZenTalk reads your website and your notes, so the AI quotes only the services, specials, and price ranges you have chosen to publish.
Learn moreConsult call booking with reminders
Phone or video consults for implants, aligners, or cosmetic work go straight into your team's calendar with confirmation and reminders.
Learn moreDeposits in the chat
Send a secure payment request for a consult fee or treatment deposit, and cap how much the AI can request without a person.
Learn moreBrowser dialer for callbacks
Your front desk calls new patients back from your own business number in the browser, with every call recorded and transcribed.
Learn moreMobile app for the practice owner
See new chats and answer them from your phone, so a high value treatment question does not wait until Monday.
Learn moreWhere ZenTalk fits, and where it does not
ZenTalk is not dental practice management software and does not connect to your scheduler or charting system. Chair time is still booked in your practice software by your team.
ZenTalk does not claim HIPAA compliance. Keep the chat to services, costs, consult bookings, and payments, and keep X rays, treatment notes, and medical history in your practice system.
ZenTalk does not check insurance eligibility. The AI can share the general insurance and payment policy you publish, not a patient's coverage.
If new patients find you at night and your front desk spends the day answering the same cost questions, ZenTalk covers that gap. It answers from your own information, books consult calls, and takes deposits in the chat. Your practice software stays the home for charts and chair scheduling.
Similar industries
Common questions
Will the AI quote prices for treatments?
Only the prices you give it. ZenTalk learns from your website and the notes you add, so if you publish a cleaning price or an implant consult fee, the AI can share it. If you prefer to quote only after an exam, tell it that and it will book a consult instead.
Can ZenTalk book directly into our dental scheduling software?
No. ZenTalk books phone or video consult calls into its own calendar for your team, with confirmations and reminders. Your front desk then books the chair appointment in your practice software.
Is it safe to discuss a patient's dental history in the chat?
You should not. ZenTalk does not claim HIPAA compliance and is not built to hold health records. Set the AI to steer clinical questions to a call with your team, and keep treatment history in your practice system.
What happens with after hours dental emergencies?
Tell the AI what your emergency policy is, such as an on call number or the nearest urgent care, and it will share that. It should not try to assess the problem. The AI voice agent can also answer calls when the office is closed.
How much does ZenTalk cost for a dental office?
ZenTalk is a flat 50 dollars per agent per month, per workspace, with the AI included and no per resolution fees. One seat covers unlimited websites in a workspace, and there is a one week free trial.
For dental practices
Put an AI agent on your site and one inbox behind it.
Start your free trial, and we will walk your workspace through setup personally.
One week free. Cancel anytime. No long-term contract.