LivePerson alternative

ZenTalk: The All in One Platform for Service Businesses

Streamline your operations with AI sales, voice, projects, and payroll, all within a single, flat rate per agent.

LivePerson is a well known solution for large scale customer service operations. However, for service businesses needing an all in one platform that handles sales, communication, project management, and even payroll, ZenTalk offers a comprehensive and integrated alternative designed to simplify your entire workflow.

ZenTalk bundles everything a service business needs, from AI sales to payroll, into one flat monthly fee per agent. It provides a complete ecosystem for managing customer interactions, projects, and internal operations.

Unlike solutions focused primarily on large scale customer support, ZenTalk integrates sales, customer communication, project management, and back office functions. This holistic approach means fewer tools and more efficiency for your team.

It provides advanced AI capabilities that not only answer questions but also qualify leads, quote prices, and securely take payments directly in chat. This empowers your business to close sales and manage services more effectively.

ZenTalk vs LivePerson, feature by feature

FeatureZenTalkLivePerson
AI Sales AgentQualifies, answers, quotes, takes payment in chat via secure linkAdvanced AI for support, automation, lead generation
Voice and AI Voice CallsIn browser, 100+ languages, live transcription and translationVoice AI, call center integration
Unified Team InboxChat, Facebook Messenger, Email helpdesk in one inboxOmnichannel messaging, various channels
Payments in ChatTakes payment via secure link, customer's gateway, no ZenTalk cutIntegrates with payment systems, typically for support not direct sales closing
Project ManagementKanban, file deliveries, native e-signatures, customer portalFocus on customer engagement, not project management
Payroll and HRPayroll, HR, attendance, monthly salary slipsNot a core feature, focus on customer interaction
Pricing ModelFlat $50 per agent per month per workspace, AI included, no per resolution feesTiered, often usage based, can be complex for large scale
Free TrialOne week free trial, card to start, not charged during trialTypically enterprise sales process, demos
Onboarding TimeMost teams live in under an hourCan require significant setup time for large deployments
Co-browse and Screen ShareLive co-browse, screen share, session recording add-onsSimilar capabilities for support

Where ZenTalk pulls ahead

AI That Closes Sales and Takes Payment

ZenTalk's AI doesn't just answer questions, it qualifies leads, quotes prices, and takes secure payments directly within the chat, using your own payment gateway. ZenTalk takes no cut and never holds funds.

All in One Service Business Platform

Beyond chat, ZenTalk includes project management with kanban boards, native e-signatures, a customer portal, and even payroll and HR functions, all integrated into one platform.

Integrated Voice and AI Voice

Offer live voice calls and AI voice calls directly in the browser, with live transcription and translation in over 100 languages, without needing a separate phone system.

Simple, Transparent Pricing

ZenTalk offers a flat $50 per agent per month per workspace, including AI, with no per resolution fees, making costs predictable and scalable for service businesses.

Rapid Deployment

Get your team up and running with ZenTalk in under an hour, allowing you to quickly leverage its powerful features without extensive setup or complex integrations.

Switching from LivePerson to ZenTalk

  1. 1Sign up for ZenTalk's one week free trial.
  2. 2Import your existing customer contacts into ZenTalk.
  3. 3Install the ZenTalk widget on your website.
  4. 4Set up your AI agent and unify your team inbox.
  5. 5Start managing sales, support, and projects efficiently.

Common questions

What is ZenTalk's pricing model?

ZenTalk is $50 per agent per month per workspace, including AI, with no per resolution fees. It is a flat, transparent rate.

Can ZenTalk's AI take payments?

Yes, our AI can quote prices and take secure payments directly in chat via your customer's own gateway. ZenTalk takes no cut.

Does ZenTalk include project management?

Yes, ZenTalk features projects with kanban, file deliveries, native e-signatures, and a dedicated customer portal.

How quickly can we get started with ZenTalk?

Most teams can go live with ZenTalk in under an hour. Our onboarding process is designed for speed and simplicity.

Does ZenTalk support multiple languages?

Yes, ZenTalk supports over 100 languages in both chat and live voice calls, with live transcription and translation.

Can I use ZenTalk for my entire service business?

Yes, ZenTalk is an all in one platform covering sales, support, projects, and even payroll and HR for service businesses.

Ready to leave LivePerson behind?

See the AI agent sell and support on your own site.

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